They close the account without reason the moment you win. The specific process may. . They havent given me any reason for account closure. From the side menu, select 'Help Center'. New accounts you might attempt to open on the brand that. Choose. The response given is a standard and non-personalized. You may terminate the User Agreement and your account (including your username and password) at any time by sending an email to us at support@[HOST] or via the support email relevant to a White Label Brand, such termination to take effect upon the Company terminating your account (including username and password. Do not play at casino. Login to your account and click the User icon. Is that normal. We may block or close your account if we have reasonable grounds to believe you have used or attempted to use someone else's payment method and. This is a discretionary decision, and as indicated in our Terms and Conditions, we reserve the right to terminate your membership, and so in. The right to terminate the User Agreement and to close your account given by this section shall not stop you or us from exercising any other right or remedy. Never had any casino accounts not even play/fun, if they allow them that is. How to request an account closure via our chat channel. [HOST] › Security & Privacy › User Agreement. Yes, it is generally possible to close or deactivate an online casino account, either temporarily or permanently. During a "Take a Break" period we will suspend your account on the specific requested brand only. How to request an account closure via our chat channel. Choose the. Login to your account and click the User icon. From the side menu, select 'Help Center'.